10 Questions to Ask an HVAC Contractor

Finding the right HVAC contractor to replace or service your home comfort system can feel difficult. That selection is important because the contractor you hire seriously impacts your HVAC system’s quality, endurance and efficiency for years to come.

To help you make an informed decision, research several companies in your location that might be well-suited for the job. Once you find a a small number of candidates with enough experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Inquiring about a company's license and insurance ought to be the first question on your list. Hiring a licensed contractor makes sure that they fulfill the state and local standards for HVAC companies. Then, insurance protects you from liability in case of accidents for the duration of the maintenance or repair. A reputable HVAC contractor can provide proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are not one-size-fits-all. Installing an oversized or undersized system causes inefficient performance and could decrease the unit’s life span. A seasoned contractor can examine your home and decide the recommended heating and cooling capacity of your new HVAC equipment for the best comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and air conditioner brands offer designs with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that can help you locate the perfect fit for your specifications. To get an idea of equipment quality and prices, consider making a list of brands the contractor endorses and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is better than a verbal estimate. When a contractor provides an itemized written estimate, you will know what the contractor charges for each component, including labor, helping you recognize where your money is going. Seek estimates from several HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, low-ball estimates don’t always result in the savings you expect. You’ll likely end up with shoddy equipment and poor customer service, or the company will tack on hidden fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. Still, you should also inquire about parts and equipment warranties. A few HVAC contractors offer extended warranties and satisfaction guarantees, displaying confidence in their specialists and equipment.

6. Do You Offer Maintenance Services?

Scheduled tune-ups are vital to maximize your HVAC system’s efficiency and life span. Consider choosing a contractor that offers tiered memberships to fit your preferences and budget. Signing a maintenance agreement with your installer encourages solid long-term HVAC performance. It also means you won't have to restart your search for an experienced contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

A lot of HVAC work involves permits from local or state officials. A reliable contractor should handle this process on your behalf, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s important to understand how a contractor structures their payment schedule. Be sure to ask if they provide financing options or if they expect full payment upon completion.

9. How Long Will the Installation Take?

HVAC installation times will change based on the project's size and difficulty. Nevertheless, having a clear timeline is crucial to cut down on the disruption to your everyday routine. Your contractor should provide a reasonable time frame to start and end the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should certainly be able to recommend ways to maximize energy efficiency with a home energy audit. Taking the time to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a smaller heating and cooling system. The result is a more wallet-friendly up-front investment and lower utility expenses for years to come.

Contact Orangutan Home Services for HVAC Contracting Services in Tempe

At Orangutan Home Services we recognize that choosing the right HVAC contractor is a critical decision you shouldn’t take lightly. As industry leaders with years of experience and as one of roughly 100 Service Experts locations across North America, the crew at Orangutan Home Services proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer peace of mind and the assurance of a job well done.

So, if you’re looking for a respected HVAC partner, don’t hesitate to give us a call at 602-906-0111. Any time you contact a Service Experts office like Orangutan Home Services, we’ll be ready to answer your questions and help you make the right decisions for your HVAC needs.