What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioning system needs repair at your Tempe home and you don’t know what that entails. It’s daunting enough to welcome an AC repairman into your home, but then to wonder what they’re going to do could add a whole other level of concern. No worries! Orangutan Home Services is here to fill you in on the basic AC repair process so you will be informed when an expert AC service technician needs to come out to your house.

AC Repair Starts Simple

When the service tech arrives, the first thing they should do is ask to see the thermostat. It might sound ridiculous, but they need to take a look at it to make sure that it’s not just a thermostat settings problem. The repairman will confirm the thermostat is flipped to cool and then lower the temperature to see if that will trigger the air conditioning system. A defective or improperly connected wire could be the only thing that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They may flip the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The repairman will then probably ask to see the A/C. Like a doctor, the repairman will begin their trial and error discovery process. There are multiple factors that could be the reason for an air conditioner that isn’t operating properly, and it’s up the repairman to check all the possible reasons starting from the most common issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the A/C system diagnosis, they will probably check the air filter to make sure it’s not clogged or requires replacing. They will check the A/C system’s refrigerant levels, verify the air condenser fan is spinning properly, make sure that the size of your air conditioning system is appropriate for the size of your home, and examine the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioning service tech has pinpointed the trouble, he or she should explain all your choices to you. The discussion will usually start with the repairman explaining what the issue is, what part (if any) failed, how or why it failed, and what function that part has for your air conditioner.

The technician will then go into your options, which will involve changing out the part and fixing the issue, but could also entail upgrading parts of the A/C, the air conditioner itself, or your complete HVAC system. In particular cases, it may make more sense to purchase a complete new heating and cooling system, especially if the A/C system is past its prime, or prone to breaking down again and end up causing you to spend more on AC repairs by the time it’s all said and done. The repairman will discuss how much time, effort, and cost it will take to fix the issue.

The repairman might now explain what could have been done to prevent the issue or part failure and how to prevent a future issue from occurring. This typically includes yearly maintenance, which not only helps avoid an A/C system breakdown, but in most experiences also keeps your air conditioner’s warranty valid. Most expert air conditioning repair centers will offer a yearly service plan so you don’t have to worry about making future heating and cooling tune-up appointments for your HVAC equipment.

Lastly, they will explain the process for repairing the failed part or correcting the issue. If you elect that AC repair is better for you than buying an upgraded A/C system, the service tech will order any parts needed and set up your next appointment to fix your A/C system. Or, if the part required is already available on their vehicle, they will move forward with the air conditioner repair work with your authorization.

Remember that throughout Tempe your system is in good hands with Orangutan Home Services. Our service techs are ACE-certified and have been through extensive background checks so you can feel safe and sure with the men and women we send into your home. If you ever think of any questions about your HVAC equipment or what to expect with your air conditioning repair, give us a call 24/7 at 602-906-0111 and we’ll be happy to walk you through the process.

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