Skilled Furnace Service in Tempe with the Comfort of Our 100% Satisfaction Guarantee*

Frequently Asked Questions

We can try to help with your heating questions easily at the links below. If not, just click or call.

• How often should a furnace be serviced?

  Homeowners should have their furnace or boiler system serviced at least once a year. This can help prolong the heating system’s life time and help to lessen repairs and utility costs.

• Is preventative furnace maintenance worth it?

  Heater maintenance is like car maintenance. Routine furnace maintenance is vital to helping your home heating be as durable as possible.

• What can be done to protect my home from carbon monoxide?

  Here are a couple of things you can do to keep your family protected from carbon monoxide:

  • Heat up your car or truck outside of your garage. Cars are a substantial source of carbon monoxide poisoning, so do not leave yours running in the restricted space of a garage. The same is true for gas equipment like lawn mowers or snowmobiles.
  • Don’t run ovens or grills as heaters. These appliances are safe when used right but can create carbon monoxide when used for an extended amount of time in small spaces.
  • Don’t run a gas generator indoors because it produces fumes.
  • Have your chimney inspected by a professional. This ensures chimneys and vents aren’t blocked and are connected appropriately.
  • Confirm gas appliances are operating correctly, particularly your heater. You can ensure efficient, safe operation by booking routine furnace maintenance with Orangutan Home Services.
  • Install your preferred model of carbon monoxide and smoke detector on each level of your home, especially close to bedrooms and common areas where gas appliances are operating.

• How can I bring my heating costs down?

  Keeping your systems maintained will help bring costs down. Check our membership plans for regular tune-up service information. This will inform you about proper maintenance and why it’s crucial.

• What brands do you install and service?

  We service and install all popular makes, makes and models. As a larger HVAC company, we can get fast access to parts and systems for timely replacements.

• Do you provide emergency service?

  Yes. Our Experts are only a brief way away, whether you’re trying to find a furnace repair in the dark of a cold winter night or an AC replacement before a heat wave arrives.

• What is a Diagnostic Fee?

  A diagnostic fee, also known as a service call fee, is a typical charge used by HVAC companies once someone is dispatched to your home to diagnose the root cause of what’s affecting your HVAC system. The service call charge covers the technician’s time, knowledge and any gas or other travel expenses associated with assessing the problem. It’s essentially a service fee for the technician’s professional evaluation to find the cause of the malfunction.

  Think of it like visiting your doctor. They have to do some preliminary tests or an examination to learn more about what’s wrong before proposing treatment. Similarly, the HVAC technician must inspect your system to decide on the repair or maintenance course of action.